Shipping
SHIPPING
Online orders are processed within 2-4 business days. Please allow up to 4 weeks for pre-orders to ship.
PACKAGING
Utilisez le code MILEEND à la caisse pour venir chercher votre commande à l’atelier. Nous vous contacterons ensuite par courriel pour convenir d’un jour et d’une heure.
Use code MILEEND at checkout if you would like to pick up your order in person and we will get in touch by email to book an appointment.
INTERNATIONAL VAT & CUSTOMS DUTY
Cross-border shipments are subject to duties and taxes.
RETURN
In the unlikely event that goods are damaged in transit, please report it in 2days of receiving the parcel by sending us pictures of the damaged goods and packages at info.miekim@gmail.com. The broken items will be replaced or refunded. Otherwise, returns are not accepted.
Online orders are processed within 2-4 business days. Please allow up to 4 weeks for pre-orders to ship.
PACKAGING
We try our best to use recycled, recyclable and biodegradable packing materials. Any plastics used packing have been donated and reused. Please understand its irrelevant appearance and dispose of it properly.
LOCAL PICKUPUtilisez le code MILEEND à la caisse pour venir chercher votre commande à l’atelier. Nous vous contacterons ensuite par courriel pour convenir d’un jour et d’une heure.
Use code MILEEND at checkout if you would like to pick up your order in person and we will get in touch by email to book an appointment.
INTERNATIONAL VAT & CUSTOMS DUTY
Cross-border shipments are subject to duties and taxes.
RETURN
In the unlikely event that goods are damaged in transit, please report it in 2days of receiving the parcel by sending us pictures of the damaged goods and packages at info.miekim@gmail.com. The broken items will be replaced or refunded. Otherwise, returns are not accepted.